Property Management

Our services cover everything from day-to-day operations to long-term maintenance and marketing. This includes:

• Guest communication and bookings
• Staff management and training
• Utility bill payments and financial tracking
• Property inspections and repairs
• Marketing and advertising on local and international platforms
• Concierge services for guests

We combine four proven management models—Consignment Management, Performance-Based Revenue Sharing, Loyalty Rewards, and Subscription Plans. This approach gives property owners flexibility, clear pricing, and results-driven management. We align our success with yours, ensuring that your property is always our priority.

This model aligns our success with your property’s performance. Instead of a flat fee, our share depends on occupancy rates and rental income. The better your property performs, the more we both benefit. It motivates us to focus on maximizing bookings, optimizing pricing, and ensuring guest satisfaction.

We specialize in managing villas, but we also work with other vacation rental properties. If you own a property in Lombok that needs professional management, we can help.

Yes, we offer flexible subscription plans that let you choose the services you need. You can start with a basic package and add services like seasonal marketing, extra maintenance visits, or design upgrades as needed.

We take care of everything. From answering booking inquiries to handling check-ins and check-outs, our team ensures smooth communication with guests. We also manage reviews and feedback to maintain your property’s reputation.

We use a mix of strategies to maximize exposure:

• Listing your property on top rental platforms
• Professional photos, videos, and descriptions in multiple languages
• Social media promotions on platforms like Facebook, Instagram, and TikTok
• Partnerships with local and international rental agencies

We also offer a standalone website option for your villa and optimize all listings for search engines.

Our maintenance services include:

• Weekly inspections of the property, garden, and pool
• Air conditioning servicing every three months
• Furniture and wooden structure care (e.g., teak oil treatment)
• Plumbing, electrical, and general repair services
• 24/7 emergency maintenance for urgent issues

If your property has a vehicle, we also manage its upkeep.

Yes, we manage all staffing needs, including hiring, training, and daily supervision. We ensure staff deliver high-quality service and maintain a professional appearance. Uniforms are optional, depending on your preferences.

Yes, we offer services like:

• Airport transfers
• Welcome baskets for guests
• Private yoga, spa treatments, and chef services (optional)
• Multilingual support in Indonesian, English and French.

These services enhance guest satisfaction and make your property stand out.

We focus on proactive maintenance to avoid problems before they occur. This includes regular inspections, servicing appliances, and timely repairs. We also provide detailed reports so you always know the condition of your property.

Our fees depend on the package you choose. We offer a combination of:

• Fixed subscription plans with clear pricing
• Performance-based models where we earn more as your property performs better

There are no hidden costs, and we’ll work with you to create a plan that fits your budget.

Contact us, and we’ll schedule an initial consultation. We’ll learn about your property and goals, recommend the best management model, and customize a plan that works for you.